Workshop stove delivery
Our workshop stoves and flue systems are sent on a 1-2 day delivery service. Most of the time this will be next day (ie 1 day) but for some locations that are further away it can take 2 days. For the Highlands please allow up to 3 days.
Our delivery charges depend on where you live in the UK and will be calculated on checkout. Please note: we do not delivery outside mainland UK.
Workshopstoves.co.uk do not deliver outside the UK
If you want the goods left somewhere if you are out then you have a chance to tell us this when you place your order. If this is the case then please leave a signed note for the courier telling them to leave the goods.
Workshop stove damage
Please check the goods carefully. If you are not checking the goods when they arrive then please sign for them as 'unseen'. If there are any damaged items please let us know as soon as possible. Please let us know of damage within a maximum of 7 days from receiving the order.
Workshop stove parts returns
As with all distance selling you may return any goods to us within 7 days of receiving them. We will refund you for any goods that come back to the right address is good order. If there is damage then this will be taken into account in your refund and you will usually have to claim on your carrier's insurance. Please contact us to arrange the return and to get the right address to send to. Simply sending the parts to our office address will mean that we have to ship some of the goods on to warehouses which will incur an extra delivery charge so please just contact us first. Please make sure that the part(s) are very well packaged and sufficiently insured: carriers will tend to throw parcels around in their vans so one has to be aware of this and add extra packaging if possible.